January 02, 2019

Companies that are adopting the human-centric perspective are becoming increasingly prominent. They are willing to invest their time and effort in changes to company practices to generate greater flexibility. Workplaces are more accommodating to the diverse needs of employees, as employers acknowledge the values of creating a meaningful office.

Although not every company is implementing the human-centric pattern in the same method, there are three similar core aspects that businesses share.

Flexible Business Process Management

This method of management increases the adaptability and flexibility in business processes. Human-centric offices tend to be more inclined to change old processes and to reinvent company practices. This approach focuses on human skills and task activities which enables employees to engage and to increase collaboration.

Automation 

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According to a report from Workplace – Powered by Human Experience, 48% of employees across the globe say that their company could provide more support to help them work more efficiently. Investing in automation can allow employees to devote their time and attention to other projects. For example, marketing automation systems such as Oracle Eloqua helps boost simpler customer acquisition and helps build efficient automated campaigns. Although automation is able to minimize tedious tasks and errors, it doesn’t operate on its own. It requires human control and training that is necessary for employees to work alongside new automated processes.

Decision-Making

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The human-centric mentality helps to increase awareness and communication within the organization. It can improve business efficiencies and encourages employees and management to invest time in decision making and to be proactive in resolving issues before they reach crisis level.

Human-centric business models are necessary to help coordinate tasks and work within an organization. It is an ideal solution for leaders that are putting tasks at the forefront and looking for methods to generate an efficient workflow.

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